Presentation Style Assessment
Interpersonal Communication: we spend, on average, 85% of our working day doing it, so…
…it seems reasonable to expect to invest some time reviewing what we’re like at it, how we do it, the feelings we have about it and how we manage it.
Giving a presentation, chatting in the lift, joining a conference call, writing a report, leading a project team meeting, drafting an email, negotiating with suppliers, persuading a client, running a training programme…
Because in my area of expertise involves people development, I find myself working in this field of communication from a lot of different directions and I’ve found that the skills needed to be successful in one aspect of relating to others, chatting in the lift, for example, are equally useful in other aspects of communication like making a presentation or being in a project team meeting.
This discovery has led me to the idea of putting together a set of skills which are core to achieving successful, confident, comfortable, authentic communication across the whole wide spectrum in which you and I work every day.
The generic core communication skill set I offer consists of …
authentic information techniques: planning & time management systems, setting clear objectives, organising facts & figures, concise thinking processes, voice intonation & clear speaking techniques
authentic engagement techniques: greetings, making conversation, asking questions, thoughtful listening, giving an opinion, analysing, offering advice, checking back
authentic persuasion techniques: offering advice, bridging & moving strategies, use of emotions, logic, making a business case, summarising
These skills are applied within the context of four individual communication styles which I describe as being on a spectrum as follows…
At one end of the style spectrum, is the Conveyor. Important to this person in dealing with other is to be respected as someone who has something to contribute, expertise perhaps or experience.
The interaction of the Enquirer is less visible but they will be asking questions and adjusting their position based on the response they get.
The Discoverer style likes to be involved in conversations, exchanging ideas, experiences and opinions. They are flexible and open to other ideas.
At the other end of the style spectrum, the Enabler focuses entirely on the other person/people and are comfortable with sharing and exploring ideas with others. They see themselves as a resource which can be used to allow others to arrive at their own outcomes.