Soft Skills in Tough Times Article 31 : Non Verbal Communication (NVC)
What’s your interpretation when you quote a price to a client and they raise both eyebrows… 1. I pitched it too low? 2. I pitched it too high? Well, the only way you are going to be sure is to wait until...
SOFT SKILLS IN TOUGH TIMES 35 : MINDFULNESS 2
When I posted my first Soft Skills article on Mindfulness back in September, I said that I hadn’t seen it on any list of Soft Skills and so I felt that including it in this series could possibly be considered as a a step too far beyond the boundaries of the...
Soft Skills in Tough Times Article 36 : Managing Fear
Why Include ‘Fear’ In A List of Soft Skills? Fear could come under the ‘Emotional Resilience’ category of Soft Skills but it would imply that we are all dealing with it successfully and I don’t think that is the case for everyone. In my mind, Fear is a big item. It...
SELF COMPASSION FORGIVING OUR MISTAKES & TAKING CARE OF OURSELVES
Based on her experience during the pandemic psychologist Sara Dunne, observed on the BBC website recently that people who have high levels of self compassion are ‘Generally more proactive and by treating themselves kindly, will recognise what is best for them.’...
FINE-TUNE YOUR PRESENTATION
Of all the 200 Soft Skills in use currently, I would say that Presentation, is used most often! Because of their generic nature, Presentations cover a huge range of applications from language learning to selling a car. It’s a tough call but we can draw on a...
HOLD THAT THOUGHT!
What if we captured every new thought we got about the way we work and then tried it out? It could even be a 4 step process. For example, you get a thought about what would happen if you put down a price marker early in a negotiation. You plan to try that out the next...
Truth in Lyrics 2 ‘Almost Cut My Hair’
Ever been going ahead with a plan when at the last minute you get an idea which makes you want to dump the script and go free fall? Whoa! that’s a rush. Like jumping through closing train doors. It feels like you went out of control for no apparent reason, but the...
ROBOTS DON’T DO SOFT SKILLS
As humans continue to move out of their offices and robots continue to move in to them, it may be a good time to check out our Soft Skills. Humans do have exclusive rights to Soft Skills after all but we had better get a move-on because The Philadelphia...
GOOD THINGS ABOUT WFH : WE CAN SING
I must have been in a good mood the other day because I suddenly got the urge to join Eric Clapton in a chorus of ‘Layla.’ So imagine my disappointment when out of my mouth came nothing but a sad squawk! It had been a long time. Luckily, Eric was very understanding....
About Malcolm Andrews
After working in sales and then purchasing roles for almost 18 years with companies in the UK, Japan, Korea and then here in Hong Kong, I became involved in the field of business skills development. 20 years later, my special interests in this area are individual management style building, interpersonal communication and influencing strategies.
